Managing diversity: toward a globally inclusive workplace

PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT Chapter 1: Introduction and Conceptual Framework The Challenge of Managing Diversity in a Global Context Tensions Posed by Global Workforce Trends Diversity and Exclusion: A Critical Workforce Problem The Inclusive Workplace Model Conceptual Framework and Organization of the Book Chapter 2: Diversity Legislation Goes Global The International Bill of Human Rights and Employment Rights Importance and Influence of the Declaration of Human Rights Implementation Diversity-Related Employment Legislation Broad Based Anti Discrimination Legislation Practical Implications Appendix 2.1. Universal Declaration of Human Rights APPENDIX 2.2. Global Anti-Discrimination and Equal Rights Legislation: Checklist Of Protections Offered By Select Number Of Countries Chapter 3: Discrimination, Equality and Fairness in Employment Discrimination and Equality in Employment Theoretical Perspectives of Discrimination and Affirmative Action Social Policies and Affirmative/Positive Action Programs The Public Debate over Affirmative and Positive Action Policies Challenges for Business Practices Chapter 4: Global Demographic Trends - Martha Farnsworth Riche and Michal Mor Barak International Population Trends Trends in the Working-Age Population Migration Trends National Trends Gender Diversity Age Diversity Racial and Ethnic Diversity Ability and Disability Diversity Sexual Orientation Diversity Chapter 5: Socio-economic Transitions - The New Realities of the Global Workforce 121 Worker Migration Chapter 5: Socio-economic Transitions - The New Realities of the Global Workforce Worker Migration Migration of Employers Implications for Diversity of Gender, Disability and Sexual Orientation Educational Trends and Workforce Diversity PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE DIVERSITY Chapter 6: Defining Diversity in a Global Context Workforce Diversity Defined Toward a Global Definition of Diversity Stereotypes and Prejudice Dehumanization and Oppression Employment-Related Discrimination Chapter 7: Vive la difference? Theoretical Perspectives on Diversity and Exclusion in the Workplace Diversity and Exclusion: A Critical Workforce Problem Theoretical Underpinnings of the Inclusion-Exclusion Construct Research on Organizational Demography Documenting Exclusion Social Psychological Theories on Diversity and Intergroup Relations Chapter 8: Culture and Communication in the Global Workplace The Cultural Context for the Global Workplace Cross-Cultural Communication Effective Cross-Cultural Communication Chapter 9: Interpersonal Relationships in a Global Work Context Cultural Styles and Relational Schemas Diversity in Interpersonal Relationships Interpersonal Relationships and Cross-cultural communication PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT--THE INCLUSIVE WORKPLACE Chapter 10: Diversity Management Defining Diversity Management From Equal Rights Laws to Affirmative/Positive Action to Diversity Management Diversity Management Paradigms The Impetus for Implementing Diversity Management Chapter 11: Managing the Globalize Workforce Diversity - An Overview of the Inclusive Workplace Model Chapter 12: The Inclusive Workplace - Level I (Diversity Within the Work Organization) Inclusive Policies and Practices Obstacles and Benefits of Implementing the Inclusive Approach Case Illustration: Level 1 - Inclusion and diversity within work organizations -Denny's, Inc. Chapter 13: The Inclusive Workplace - Level II (Inclusion through Corporate-Community Collaborations) Inclusive Policies and Practices Obstacles and Benefits of Implementing the Inclusive Approach Case Illustration: Level II - Inclusion and Corporate-Community Collaboration - Level 2 - Inclusion and corporate-community relations - Unilever Inc. Chapter 14: The Inclusive Workplace - Level III (Inclusion through State/National Collaborations) Inclusive Policies and Practices Obstacles and Benefits of Implementing the Inclusive Approach Inclusion of Distadvantaged Groups at the National/State Level The Eurest Case (Australia) History of the Aboriginals Australia's Plan to Mend the Injustices Eurest Continuing Controversy Further Analysis Chapter 15: The Inclusive Workplace - Level IV (Inclusion through International Collaborations) Level 4 - Inclusion Through Global Collaborations Level IV - Inclusion through global collaborations The Fair Trade Company Fair Trade History Global Village and The Fair Trade Company Fair Trade Future Chapter 16: Putting the pieces Together - Toward a Worldwide Inclusive Workplace The Value Base for the Inclusive Workplace Model Practice Applications of the Inclusive Workplace Model Conclusion References