Examining How Attending Motivation and Satisfaction Affects the Loyalty for Attendees at Aboriginal Festivals

ABSTRACT This study examined the causal relationships between motivation, satisfaction and loyalty among attendees at aboriginal festivals. A total of 789 usable questionnaires were collected from two aboriginal festivals, Amis Ilisin and Saisiyat Pas‐taai. Data analyses were performed using SPSS 15.0 and LISREL 8.70 for Windows. The analytical results indicate that motivation directly affects satisfaction and indirectly affects loyalty, whereas satisfaction directly affects attendee loyalty at aboriginal festivals. Moreover, satisfaction significantly affects the loyalty of attendees at aboriginal festivals and is an important mediating variable in the behavioral model of aboriginal festivals. Copyright © 2011 John Wiley & Sons, Ltd.