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Using case methods in the study of contemporary business networks

20041,048 citationsJournal Article

Authors

Jan‐Åke Törnroos · Åbo Akademi University

Topics & Keywords

Business Strategy and Innovation Innovation and Knowledge Management Customer Service Quality and Loyalty

Publication Details

Published in: Journal of Business Research

Volume 58, Issue 9, pp. 1285-1297

DOI: 10.1016/j.jbusres.2004.02.001

Field-Weighted Citation Impact: 30.63

Using case methods in the study of contemporary business networks | Researchclopedia