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Total quality management in higher education: Panacea or placebo?

199367 citationsJournal Article

Authors

Gareth Williams · Centre for Higher Education Studies

Topics & Keywords

Higher Education Governance and Development

Publication Details

Published in: Higher Education

Volume 25, Issue 3, pp. 229-237

DOI: 10.1007/bf01383852

Field-Weighted Citation Impact: 19.36

Total quality management in higher education: Panacea or placebo? | Researchclopedia