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Towards an understanding of the behavioural intention to use a web site

2000920 citationsJournal Article

Authors

Judy Chuan‐Chuan Lin · National Taiwan University of Science and Technology

Hsi‐Peng Lu · National Taiwan University of Science and Technology

Topics & Keywords

Technology Adoption and User Behaviour Digital Marketing and Social Media Customer Service Quality and Loyalty

Publication Details

Published in: International Journal of Information Management

Volume 20, Issue 3, pp. 197-208

DOI: 10.1016/s0268-4012(00)00005-0

Field-Weighted Citation Impact: 26.10

Towards an understanding of the behavioural intention to use a web site | Researchclopedia