Job characteristics and job attitudes: A multivariate study.

Abstract : Attitude data were obtained from 556 employees in a western telephone company. Respondents held one of 16 craft jobs in the department selected for study. Multiple discriminant function analysis was performed using 16 groups formed on the basis of subjects' job titles. Variables used in this primary analysis included job satisfaction, organizational commitment, motivational force, and sources of organizational attachment. A secondary analysis was performed in which discriminant function means were related to means of jobs on several job characteristics variables. These two analyses, viewed jointly, suggest that a relatively high discriminatory power achieved in the primary analysis may have been a function of job scope-job attitude relationships demonstrated in the Secondary analysis. (Author)