Politeness theory and refusals of requests: Face threat as a function of expressed obstacles

This investigation seeks to extend Wilson, Aleman, and Leatham's (1998) revision of Brown and Levinson's (1987) politeness theory by focusing on the relationship between face threat and refusals to requests. Results support that (a) when requests are refused, threats to the negative face needs of the requester are more prevalent than threats to the negative face of the refuser and (b) depending on the obstacle underlying the refusal, there are differences in type of threat present to the requester's positive face and the refuser's face needs.