Evaluating Training against Business Criteria

Advocates evaluation based on a framework first published in 1959 by D.L. Kirkpatrick. Argues that, while most training events are evaluated at the reaction level, and some at the learning level, very few are evaluated at the levels of behaviour and results, and therefore fundamental changes are required in existing assumptions about the purpose and design of training. Discusses ways in which behavioural and business‐based evaluation criteria can be established.