The Relationship between Social Capital and Quality Management Systems in European Hospitals: A Quantitative Study

201350 citationsJournal Articlegold Open Access

Authors

Antje Hammer · University of Cologne

Onyebuchi A. Arah · University of California, Los Angeles

Maral DerSarkissian · University of California, Los Angeles

Caroline A. Thompson · University of California, Los Angeles

Russell Mannion · University of Birmingham

Cordula Wagner · EMGO Institute for Health and Care Research

Oliver Ommen

Abstract

The results suggest that a higher degree of social capital exists in hospitals that exhibit higher maturity in their quality management systems. Although uncontrolled confounding and reverse causation cannot be completely ruled out, our new findings, along with the results of previous research, could have important implications for the work of hospital managers and the design and evaluation of hospital quality management systems.

Topics & Keywords

Healthcare Quality and Management Occupational Health and Safety Research Health Systems, Economic Evaluations, Quality of Life

UN Sustainable Development Goals

Partnerships for the goals

Publication Details

Published in: PLoS ONE

Volume 8, Issue 12, pp. e85662-e85662

DOI: 10.1371/journal.pone.0085662

Field-Weighted Citation Impact: 6.75