Improving a human-computer dialogue

1990807 citationsJournal Article

Authors

Rolf Molich · Technical University of Denmark

Jakob Nielsen · Technical University of Denmark

Abstract

A survey of seventy-seven highly motivated industrial designers and programmers indicates that the identification of specific, potential problems in a human-computer dialogue design is difficult.

Topics & Keywords

Usability and User Interface Design Software Engineering Techniques and Practices Speech and dialogue systems

UN Sustainable Development Goals

Sustainable cities and communities

Publication Details

Published in: Communications of the ACM

Volume 33, Issue 3, pp. 338-348

DOI: 10.1145/77481.77486

Field-Weighted Citation Impact: 10.23