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Model of Customer Churn Prediction on Support Vector Machine

2008158 citationsJournal Article

Authors

Guoen Xia · Guangxi University of Finance and Economics

Weidong Jin · Southwest Jiaotong University

Topics & Keywords

Customer churn and segmentation Data Mining Algorithms and Applications Customer Service Quality and Loyalty

UN Sustainable Development Goals

Peace, Justice and strong institutions

Publication Details

Published in: Systems Engineering - Theory & Practice

Volume 28, Issue 1, pp. 71-77

DOI: 10.1016/s1874-8651(09)60003-x

Field-Weighted Citation Impact: 8.82

Model of Customer Churn Prediction on Support Vector Machine | Researchclopedia