ROLE CONFLICT, AMBIGUITY, AND OVERLOAD: A 21-NATION STUDY.

1995501 citationsJournal Article

Authors

Mark Peterson · Texas Tech University

Peter B. Smith · University of Sussex

Adebowale Akande · University of the Western Cape

Sabino Ayestarán · University of the Basque Country

Stephen Bochner · UNSW Sydney

Victor J. Callan · The University of Queensland

Nam Guk Cho ·

Abstract

The extent of role conflict, role ambiguity, and role overload reported by middle managers from 21 nations was related to national scores on power distance, individualism, uncertainty avoidance, an...

Topics & Keywords

Education and Work Dynamics Organizational Leadership and Management Strategies Organizational Learning and Leadership

UN Sustainable Development Goals

Reduced inequalities

Publication Details

Published in: Academy of Management Journal

Volume 38, Issue 2, pp. 429-452

DOI: 10.2307/256687

Field-Weighted Citation Impact: 21.94