Office design for the multi‐generational knowledge workforce

Purpose The purpose of this paper is to evaluate the impact the workplace can have on knowledge working for a multi‐generational workforce. Design/methodology/approach A case study analysis is undertaken of Leeds City Council (LCC) workplace in the UK. Findings The findings from the study show that in the context of LCC there are some key differences between the generations regarding knowledge working preferences for formal/informal meeting spaces. In other aspects, such as knowledge sharing, the generations appear to agree on key aspects such as mentoring and team‐based working environments. Practical implications Corporate real estate managers can use the research findings to assist them in providing a range of workplace settings to enhance multi‐generational interaction. Originality/value This paper fills a gap in current research by evaluating workplace preferences based on generational differences.