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Transformative service research: An agenda for the future

2012917 citationsJournal Article

Authors

Laurel Anderson · Arizona State University

Amy L. Ostrom · Arizona State University

Canan Corus · Pace University

Raymond P. Fisk · Texas State University

Andrew S. Gallan · DePaul University

Martin Mende · University of Kentucky

Topics & Keywords

Service and Product Innovation Mental Health and Patient Involvement Aging and Gerontology Research

Publication Details

Published in: Journal of Business Research

Volume 66, Issue 8, pp. 1203-1210

DOI: 10.1016/j.jbusres.2012.08.013

Field-Weighted Citation Impact: 37.29

Transformative service research: An agenda for the future | Researchclopedia

· Washington State University

Steven W. Rayburn · Oklahoma State University Oklahoma City

Mark S. Rosenbaum · Northern Illinois University

Kunio Shirahada · Japan Advanced Institute of Science and Technology

Jerome D. Williams · Rutgers, The State University of New Jersey