Integrating formal and informal learning at work

A model for workplace learning is presented, which intends to integrate formal and informal learning with the use of e‐learning. An important underlying assumption is that the integration of formal and informal learning is necessary in order to create desirable competencies, from both an individual and an organisational perspective. Two case studies are presented in which the model was tested. One of the studies was carried out in an industrial setting, the other in a hospital context. The results are promising in terms of flexibility and accessibility, but some problems remain to be solved. These problems have to do with the integration of individual and organisational learning, but also with the lack of time for reflection and learning during conditions of down‐sizing and rationalisation.