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An analytical Kano model for customer need analysis

2008405 citationsJournal Article

Authors

Qianli Xu · Nanyang Technological University

Jianxin Jiao · Georgia Institute of Technology

X. Jessie Yang · Nanyang Technological University

Martin G. Helander · Nanyang Technological University

Halimahtun M. Khalid

Anders Opperud · Volvo (Sweden)

Topics & Keywords

Quality Function Deployment in Product Design Color perception and design Product Development and Customization

Publication Details

Published in: Design Studies

Volume 30, Issue 1, pp. 87-110

DOI: 10.1016/j.destud.2008.07.001

Field-Weighted Citation Impact: 16.37

An analytical Kano model for customer need analysis | Researchclopedia