RESEARCH NOTES. DISTRIBUTIVE AND PROCEDURAL JUSTICE AS PREDICTORS OF SATISFACTION WITH PERSONAL AND ORGANIZATIONAL OUTCOMES.

19921,616 citationsJournal Article

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Abstract

Distributive justice was found to be a more important predictor of two personal outcomes, pay satisfaction and job satisfaction, than procedural justice, whereas the reverse was true for two organi...

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Customer Service Quality and Loyalty Job Satisfaction and Organizational Behavior Social and Intergroup Psychology

Publication Details

Published in: Academy of Management Journal

Volume 35, Issue 3, pp. 626-637

DOI: 10.2307/256489

Field-Weighted Citation Impact: 31.98

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RESEARCH NOTES. DISTRIBUTIVE AND PROCEDURAL JUSTICE AS PREDICTORS OF SATISFACTION WITH PERSONAL AND ORGANIZATIONAL OUTCOMES.

Authors

Abstract

Topics & Keywords

Publication Details