Price, Quality and Trust: Inter-firm Relations in Britain and Japan

List of figures List of tables Acknowledgements Introduction Part I. Theory and Concepts: 1. A spectrum of transactional patterns: from ACR to OCR 2. Trust and organisational efficiency Part II. Case Studies and Survey: 3. Setting the scene 4. JJ Electric, GB Electronics and TCP (UK) 5. The analysis of supplier companies Part III. Explanations of Variations: 6. Economic and technological factors 7. The legal framework 8. Banks and financial links 9. Employment system links 10. Entrepreneurship, and the dynamics of small firm creation Part IV. Outcomes and Implications: 11. How ACR-P OCR patterns relate to competitiveness 12. Conclusions Appendix Notes Bibliography.