Cognitive versus affective determinants of organizational citizenship behavior.

19891,292 citationsJournal Article

Authors

Dennis W. Organ · Indiana University Bloomington

Abstract

In this research we tested the relative importance of subjective appraisals of the job versus mood state in accounting for organizational citizenship behavior (OCB). A total of 369 individuals from two hospitals provided data concerning their typical mood state at work and appraisals of their jobs a

Topics & Keywords

Job Satisfaction and Organizational Behavior Workplace Spirituality and Leadership Emotional Intelligence and Performance

UN Sustainable Development Goals

Decent work and economic growth

Publication Details

Published in: Journal of Applied Psychology

Volume 74, Issue 1, pp. 157-164

DOI: 10.1037/0021-9010.74.1.157

Field-Weighted Citation Impact: 20.65