Satisfied Patients Exiting the Emergency Department (SPEED) Study

200296 citationsJournal Article

Authors

Jerris R. Hedges · Oregon Health & Science University

A. Roy Magnusson · Oregon Health & Science University

Abstract

Efforts to improve ED patient satisfaction should focus on improving patients' perceptions that wait intervals are appropriate rather than simply shortening wait intervals per se.

Topics & Keywords

Emergency and Acute Care Studies Patient Satisfaction in Healthcare Healthcare Policy and Management

Publication Details

Published in: Academic Emergency Medicine

Volume 9, Issue 1, pp. 15-21

DOI: 10.1111/j.1553-2712.2002.tb01161.x

Field-Weighted Citation Impact: 4.36

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Satisfied Patients Exiting the Emergency Department (SPEED) Study

Authors

Abstract

Topics & Keywords

Publication Details