Differences Between Formal and Informal Communication Channels

1994163 citationsJournal Article

Authors

J. David Johnson · Michigan State University

William A. Donohue · Michigan State University

Charles K. Atkin · Michigan State University

Shara M. Johnson · Lansing Community College

Abstract

This research compares formal and informal organizational communication structures, specifically focusing on salience, channel factors, and channel usage. The major hypotheses of this research were partially supported with data collected from a large, technically oriented governmental agency (n = 380).

Topics & Keywords

Knowledge Management and Sharing Team Dynamics and Performance Public Relations and Crisis Communication

Publication Details

Published in: Journal of Business Communication

Volume 31, Issue 2, pp. 111-122

DOI: 10.1177/002194369403100202

Field-Weighted Citation Impact: 18.39

Command Palette

Differences Between Formal and Informal Communication Channels

Authors

Abstract

Topics & Keywords

Publication Details