THE DYNAMIC NATURE OF CONFLICT: A LONGITUDINAL STUDY OF INTRAGROUP CONFLICT AND GROUP PERFORMANCE.

20012,267 citationsJournal Article

Authors

Karen A. Jehn · University of Pennsylvania

Elizabeth A. Mannix · Cornell University

Abstract

In a longitudinal study, we found that higher group performance was associated with a particular pattern of conflict. Teams performing well were characterized by low but increasing levels of proces...

Topics & Keywords

Conflict Management and Negotiation Team Dynamics and Performance Social and Intergroup Psychology

UN Sustainable Development Goals

Peace, Justice and strong institutions

Publication Details

Published in: Academy of Management Journal

Volume 44, Issue 2, pp. 238-251

DOI: 10.2307/3069453

Field-Weighted Citation Impact: 126.02