Speaking up about safety concerns: multi-setting qualitative study of patients' views and experiences

2010140 citationsJournal Article

Authors

Vikki Entwistle · University of Dundee

Dorothy McCaughan · University of York

Ian Watt · Hull York Medical School

Yvonne Birks · University of York

Jill Hall · University of York

MA Peat · Harrogate and District NHS Foundation Trust

Brian Williams ·

Abstract

The potential for patients to contribute to their safety by speaking up about their concerns depends heavily on the quality of patient-professional interactions and relationships.

Topics & Keywords

Patient Safety and Medication Errors Medical Malpractice and Liability Issues Healthcare Quality and Management

UN Sustainable Development Goals

Good health and well-being

Publication Details

Published in: BMJ Quality & Safety

Volume 19, Issue 6, pp. e33-e33

DOI: 10.1136/qshc.2009.039743

Field-Weighted Citation Impact: 10.41