Effect of <scp>HCAHPS</scp> reporting on patient satisfaction with physician communication

201553 citationsReview

Authors

Rupinder K. Mann · University of Tennessee at Chattanooga

Zishan K. Siddiqui · Johns Hopkins University

Nargiza Kurbanova · Community College of Baltimore County

Abstract

Although there has been an improvement in patient satisfaction with physicians during the past 7 years, this improvement was not seen in all hospitals. The overall gap between hospitals has narrowed, which can be further improved through sharing best practices.

Topics & Keywords

Patient Satisfaction in Healthcare Patient-Provider Communication in Healthcare Healthcare Policy and Management

Publication Details

Published in: Journal of Hospital Medicine

Volume 11, Issue 2, pp. 105-110

DOI: 10.1002/jhm.2490

Field-Weighted Citation Impact: 7.87

Command Palette

Effect of <scp>HCAHPS</scp> reporting on patient satisfaction with physician communication

Authors

Abstract

Topics & Keywords

Publication Details