Development of Clinical Pharmacy Key Performance Indicators for Hospital Pharmacists Using a Modified Delphi Approach

2015105 citationsJournal Article

Authors

Olavo Fernandes · University of Toronto

Sean K Gorman · University of British Columbia

Richard S Slavik · University of British Columbia

William Semchuk · University of Saskatchewan

Steve Shalansky · Providence Health Care

Jean‐François Bussières · Université de Montréal

Douglas Doucette

Abstract

A Delphi panel of hospital pharmacists was successful in determining 8 consensus cpKPIs. Measurement and assessment of these cpKPIs will serve to advance clinical pharmacy practice and improve patient care.

Topics & Keywords

Pharmaceutical Practices and Patient Outcomes Delphi Technique in Research Patient Satisfaction in Healthcare

Publication Details

Published in: Annals of Pharmacotherapy

Volume 49, Issue 6, pp. 656-669

DOI: 10.1177/1060028015577445

Field-Weighted Citation Impact: 5.37

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Development of Clinical Pharmacy Key Performance Indicators for Hospital Pharmacists Using a Modified Delphi Approach

Authors

Abstract

Topics & Keywords

Publication Details