Understanding and optimizing multisource feedback

Abstract This article integrates the most recent research results on the topic of multisource feedback with what researchers have learned over the years about performance feedback in general. We believe that this review and set of recommendations represent the state of the art at this time. We provide practitioners with new ideas about how to continue to improve the multisource feedback process in their organizations. We also suggest ideas for feedback providers and facilitators about how to maximize the success of the feedback process. Additionally, we provide “food for thought” for researchers concerning ideas for future research. © 2002 Wiley Periodicals, Inc.