E-MEMORAe2.0: an e-learning environment as learners communities support

Information and Communication Technologies have transformed the way people work and have a growing impact on long life learning. Organizational Learning is an increasingly important area of research that concerns the way organizations learn and thus augment their competitive advantage, innovativeness, and effectiveness. Within the project MEMORAe2.0, we are interested by the capitalization of knowledge in the context of an organization, but also by the externalization and capitalization of tacit knowledge that’s why we use a forum in an organizational learning context. We developed the E-MEMORAe2.0 environment which is based on the concept of learning organizational memory. This environment is meant to be used by a Semantic Learning Organization as support for Organizational Learning. In such an environment, actors of the organization use, produce and exchange documents and knowledge. To that end, they have to access the resources and to adapt them to their needs. In this paper, we present the organizational learning approach, we stress the role of an organizational memory in this approach and we specify the use of a forum concept in such a context. Then we present the approach MEMORAe, the environment we developed and the first evaluation of this environment.