Disclosure, Apology, and Offer Programs: Stakeholders’ Views of Barriers to and Strategies for Broad Implementation

201262 citationsJournal Articlebronze Open Access

Authors

Sigall K. Bell · Beth Israel Deaconess Medical Center

Peter B. Smulowitz

Alan C. Woodward · Massachusetts Medical Society

Michelle M. Mello · Harvard University

ANJALI MITTER DUVA

Richard C. Boothman · University of Michigan–Ann Arbor

Kenneth Sands

Abstract

Although more data are needed about the outcomes of DA&O programs, the model holds considerable promise for transforming the current approach to medical liability and patient safety.

Topics & Keywords

Medical Malpractice and Liability Issues Patient Safety and Medication Errors Healthcare Quality and Management

Publication Details

Published in: Milbank Quarterly

Volume 90, Issue 4, pp. 682-705

DOI: 10.1111/j.1468-0009.2012.00679.x

Field-Weighted Citation Impact: 7.93

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Disclosure, Apology, and Offer Programs: Stakeholders’ Views of Barriers to and Strategies for Broad Implementation

Authors

Abstract

Topics & Keywords

Publication Details