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Employee loyalty in Hungarian hotels

2012159 citationsJournal Article

Authors

Elizabeth M. Ineson · Manchester Metropolitan University

Eszter Benke · Budapest Business University

József László · Budapest Business University

Topics & Keywords

Customer Service Quality and Loyalty Job Satisfaction and Organizational Behavior

UN Sustainable Development Goals

Decent work and economic growth

Publication Details

Published in: International Journal of Hospitality Management

Volume 32, pp. 31-39

DOI: 10.1016/j.ijhm.2012.04.001

Field-Weighted Citation Impact: 7.88

Employee loyalty in Hungarian hotels | Researchclopedia