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Cooperation and competition between online travel agencies and hotels

2018187 citationsJournal Article

Authors

Yu-Wei Chang · China Jiliang University

Ping‐Yu Hsu · National Central University

Yi-chen Lan · Western Sydney University

Topics & Keywords

Digital Marketing and Social Media Technology Adoption and User Behaviour Customer Service Quality and Loyalty

UN Sustainable Development Goals

Partnerships for the goals

Publication Details

Published in: Tourism Management

Volume 71, pp. 187-196

DOI: 10.1016/j.tourman.2018.08.026

Field-Weighted Citation Impact: 34.96

Cooperation and competition between online travel agencies and hotels | Researchclopedia