Incorporating Patient-Centeredness Into Case Management Practice

201810 citationsJournal Article

Authors

Michael B. Garrett · College Of Certified Psychophysiologists

Abstract

The case manager will learn about successful organizational strategies that can be deployed to support patient-centeredness. The article also identifies several key case-specific strategies that can be deployed when case managers work with patients. The metrics used in evaluating and improving patient-centeredness are also described.

Topics & Keywords

Patient Satisfaction in Healthcare Patient-Provider Communication in Healthcare Healthcare Systems and Technology

UN Sustainable Development Goals

Peace, Justice and strong institutions

Publication Details

Published in: Professional Case Management

Volume 24, Issue 1, pp. 17-25

DOI: 10.1097/ncm.0000000000000323

Field-Weighted Citation Impact: 2.97