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Predicting students’ satisfaction using a decision tree | Researchclopedia

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Predicting students’ satisfaction using a decision tree

201929 citationsJournal Article

Authors

Vesna Skrbinjek · International School for Social and Business Studies

Valerij Dermol · International School for Social and Business Studies

Topics & Keywords

Customer Service Quality and Loyalty Technology Adoption and User Behaviour Digital Marketing and Social Media

Publication Details

Published in: Tertiary Education and Management

Volume 25, Issue 2, pp. 101-113

DOI: 10.1007/s11233-018-09018-5

Field-Weighted Citation Impact: 3.12