Testing Artificial Intelligence by Customers’ Needs

Artificial Intelligence (AI) is everywhere, nowadays. No longer limited to computer laboratory, it now sets up media campaigns, influences people, decides elections, protects property, and drives cars. The principles of AI are quite old; most of them originate from the early times of computer science and had been discussed in the seventies and the eighties. But they were theoretical concepts as computer power was a scarce resource, and not enough data was available to feed the perception of that time. However, now AI governs even safety-criminal systems. How can it be tested? The answer is surprisingly simple: consider the system's goals.