Mediating Effects of Burnout in the Association Between Emotional Labor and Turnover Intention in Korean Clinical Nurses

202064 citationsJournal Articlegold Open Access

Authors

Da-Yee Jeung · Hanyang Women's University

Abstract

To reduce nurses' turnover, we recommend developing strategies that target both burnout and emotional labor, given that burnout fully and partially mediated the effects of emotional labor on turnover intention, and emotional labor was directly associated with turnover intention.

Topics & Keywords

Emotional Labor in Professions Job Satisfaction and Organizational Behavior Work-Family Balance Challenges

UN Sustainable Development Goals

Decent work and economic growth

Publication Details

Published in: Safety and Health at Work

Volume 11, Issue 1, pp. 88-96

DOI: 10.1016/j.shaw.2020.01.002

Field-Weighted Citation Impact: 14.90