Work Groups and Teams in Organizations

Abstract Contemporary work organizations make heavy use of work teams to meet both immediate and strategic objectives. This chapter addresses the nature and dynamics of work teams. It emphasizes the types of teams that are commonly used in work settings and the processes that are key to their success. The extensive literature on work teams is reviewed and organized around the shifting demands the team's life cycle—from formation to disbanding. Special emphasis is given to research needs relative to team training and development and the role of team leadership.