From Territorial to Transformational: A New Framework for Master Volunteer Engagement

Meaningful volunteer engagement depends on the Extension professional's volunteer management philosophy, training, and organizational support for using volunteers. Volunteer development and leadership development are typically absent from management-focused volunteer models used in Extension. Professional development of the Extension professional, beyond discrete management tasks, is lacking but is needed for authentic volunteer engagement through master volunteer programs. A volunteer engagement framework is described to guide a shift from volunteer management to engagement, including use of principles of the community-based participatory approach. The volunteer engagement framework can help professionals identify and self-assess the skill set needed for authentic and sustained volunteer involvement in support of Extension.