Web-Based Family Life Education: Spotlight on User Experience

Family Life Education (FLE) websites can benefit from the field of user experience, which makes technology easy to use. A heuristic evaluation of five FLE sites was performed using Neilson's heuristics, guidelines for making sites user friendly. Greater site complexity resulted in more potential user problems. Sites most frequently had problems with minimalist design, visibility of system status, and consistency. Best practices for avoiding these most common problems are provided.