Restructuring of business processes for sustainability: revealing the potential of reengineering and Kaizen

In times of crisis, companies suffer from instability. One way to improve the situation is to restructure business processes. I aimed to explore how companies can restructure business processes for sustainable development. I used qualitative research methods to reveal reengineering and Kaizen methods as the most popular. I examined the peculiarities and general stages of redesigning business processes. After that, I researched the strategy to maximize performance while improving the quality of the business process. As I saw, the high level of risk during radical changes is understandable because most of the variables in the operation of new logistic business processes are not precisely known and, therefore, challenging in the context of forecasting. Basing on the results, I propose a new algorithm for restructuring business processes in the supply chain. Results and recommendations can be helpful for business and government during sustainability goals achievement