Accessibility of Bulgarian Regional Museums Websites

Web accessibility is an inclusive practise that ensures everyone including people with disabilities can successfully work and interact with websites and use all their functionality. The research in the paper investigates the problem of web accessibility of Regional museums in Bulgaria and the compliance of their websites with the recommendations of Web Content Accessibility Guidelines 2.1 (WCAG 2.1), published by World Wide Web Consortium (W3C). The study presents the results of the user experience of people with disabilities regarding the accessibility of museums and exhibits in them. A methodology for automated testing of web accessibility with several software tools is described in the paper. Results from these tests are analysed and visualized with graphical tools. Some important conclusions about most common accessibility problems are given.