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The Managed Heart: Commercialization of Human Feeling

19853,382 citationsJournal Article

Authors

Duncan H. Spelman

Arlie Russell Hochschild

Topics & Keywords

Emotional Labor in Professions History of Emotions Research Neuroethics, Human Enhancement, Biomedical Innovations

Publication Details

Published in: Academy of Management Review

Volume 10, Issue 2, pp. 375-375

DOI: 10.2307/257986

Field-Weighted Citation Impact: 42.61

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