Uptake and adoption of the NHS App in England: an observational study

202325 citationsJournal Articlehybrid Open Access

Authors

Sukriti KC · Imperial College London

Salina Tewolde · Imperial College London

Anthony A Laverty · Imperial College London

Céire Costelloe · Institute of Cancer Research

Chrysanthi Papoutsi · University of Oxford

Claire Reidy · University of Oxford

Bernard Gudgin ·

Abstract

The uptake of the NHS App substantially increased post-lockdown, most significantly after the NHS COVID Pass feature was introduced. An unequal pattern of app registration was identified, and the use of different functions varied. Further research is needed to understand these patterns of inequalities and their impact on patient experience.

Topics & Keywords

Mobile Health and mHealth Applications Telemedicine and Telehealth Implementation Healthcare Systems and Technology

Publication Details

Published in: British Journal of General Practice

Volume 73, Issue 737, pp. e932-e940

DOI: 10.3399/bjgp.2022.0150

Field-Weighted Citation Impact: 10.87

Command Palette

Uptake and adoption of the NHS App in England: an observational study

Authors

Abstract

Topics & Keywords

Publication Details