Participative Technology Development of ICT tools for Risk Communication and Disaster Management

In the scope of the H2020 project RiskPACC, ICT tools are co-designed to be applied to the field of Disaster Risk Management (DRM). These tools follow the project's approach to enhance the communication between Civil Protection Authorities (CPAs) and citizens. This work accompanies two demonstration videos for the AEOLIAN AR mobile application and the Social Media platform HERMES. Both tools show novel approaches to enable end-users, such as citizens, to communicate with CPAs during all phases of DRM in a two-way communication flow. The tools have been co-designed during three rounds of targeted workshops with five organisations representing local authorities facing natural and anthropogenic hazards. Concluding the co-creation processes, the tools have improved to TRL6 (AEOLIAN) and TRL5 (HERMES). This work gives background information on the relevance, development, and main features of the solutions.