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AbstractPurposeThe purpose of the study is to illustrate how IT organizations had adapted HRD operations in response to the COVID-19 epidemic through customization of developmental programs to align with employee needs, supporting their continued growth and advancement in their professional roles along with investigation of the elements that were considered while determining training approaches and developing training designs.MethodologyIn this descriptive research, non-probability sampling technique has been used to reach the sample units. Through snowball sampling techniques, semi-structured telephonic interviews with L&D professionals were conducted.FindingsUsing content analysis, the NVivo software helped to identify the trend in the data and recognize the major challenges during the pandemic and to effectively motivate and engage learners through new learning approaches. To overcome the mind block that virtual training could also create a similar impact as physical training, appropriate actions were ascertained to provide experiential learning for the learners of all age groups through proactive measures of L&D managers to encourage learners for embracing the change. A conceptual model (PULP-Pandemic ushered learning practice) specid the factors that engaged the learners to provide experiential learning.OriginalityThis is to certify that this research paper is my original work and does not contain any material previously published elsewhere.
Published in: JIMS8M The Journal of Indian Management & Strategy
Volume 29, Issue 1, pp. 23-32