A Cost Benefit Study of Welfare Technology in Practice: Supervision with Web Camera as a Complement to Physical Visits

The demographic development implies that the number of older persons with care needs is increasing while it will be more difficult to recruit staff to the elderly care. In the gap arising there is a belief that welfare technology can play an important role saving time for tasks that demands human hands. The welfare technology used in this study showed that the cost could be reduced for the municipality and benefits the users. Supervision with a web camera showed to be a good complement to physical visits. Users, significant others and the staff were all positive in terms of satisfaction, sleeping quality and safety aspects.