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Deep learning for monitoring customer behavior in insurance industry

20252 citationsJournal Article

Authors

Karthikeyan Parthasarathy · University of Tampa

Rajeswaran Ayyadurai · California State University, Chico

Naresh Kumar Reddy Panga · Virtual Corporation (United States)

Jyothi Bobba · University of Illinois at Springfield

Raffaele Bolla · European Recycling Platform (Ireland)

Roseline Oluwaseun Ogundokun · Landmark University

Topics & Keywords

Customer churn and segmentation Consumer Retail Behavior Studies Customer Service Quality and Loyalty

UN Sustainable Development Goals

Decent work and economic growth

Publication Details

Published in: Service Oriented Computing and Applications

Volume 20, Issue 1, pp. 31-46

DOI: 10.1007/s11761-025-00452-z

Field-Weighted Citation Impact: 4.47

Deep learning for monitoring customer behavior in insurance industry | Researchclopedia