Mapping the journey: enhancing abortion care in Uganda's health systems

Client satisfaction with abortion services was strongly linked to positive provider engagement rather than sociodemographic factors. Respectful, supportive interactions significantly increased the likelihood of satisfaction with care, future service use of services, and facility recommendation. These findings underscore the critical role of provider-client relationships in improving service experience. To enhance the quality of abortion care, health systems should prioritize respectful counseling, strengthen referral pathways, and address structural constraints to service delivery.