A Study of Artificial Intelligence Effects on Human Resource Digitalisation: Digital Recruitment 5.0

Abstract Purpose The study explores the role of Artificial Intelligence (AI)-powered Human Resource Management (HRM) in creating value for companies. HRM has moved from applying traditional systems to adopting information systems and electronic recruitment. Design/Methodology/Approach The qualitative study method is used to analyse the working mechanism of smart technologies and electronic recruitment for some international companies operating in the field of financial services. Therefore, we conducted personal interviews with a sample of managers and employees in order to collect data on how these mechanisms are applied. Results The results indicate that automating administrative procedures to attract and recruit suitable candidates for employment helped in carrying out tasks with high quality, speed and accuracy, in addition to significantly reducing costs and human efforts. Research Limitations/Implications The results were analysed in light of the research limitations, as the study relied on a limited sample of managers from a small number of large companies operating in the financial services sector in France. Practical Implications The study contributes to a broader understanding of the phenomenon of integrating electronic recruitment tools and AI into HRM systems, which has begun to take on a technical character that may be more effective for HRM. Originality/Value The study can have positive benefits for both researchers and practitioners alike as it provides a more comprehensive view of HRM procedures in the era of Industry 5.0.