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Introduction - Leah A Lievrouw and Sonia Livingstone The Social Shaping and Consequences of ICTs PART ONE: THE CHANGING SOCIAL LANDSCAPE Introduction - Sonia Livingstone The Information Society Revisited - Frank Webster Creating Community with Media - Nicholas W Jankowski History, Theories and Scientific Investigations Politics and New Media - Sara Bentivegna Interpersonal Life Online - Nancy K Baym The Electronic Generation? - David Buckingham Children and New Media New Media and New Literacies - Douglas Kellner Reconstructing Education for the New Millennium Primary Issues in Internet Use - Ronald E Rice Access, Civic and Community Involvement, and Social Interaction and Expression PART TWO: TECHNOLOGY DESIGN AND DEVELOPMENT Introduction - Leah A Lievrouw New Media History - Patrice Flichy How to Infrastructure - Susan Leigh Star and Geoffrey C Bowker Exploring Models of Interactivity from Multiple Research Traditions - Sally J McMillan Users, Documents and Systems Determination and Contingency in New Media Development - Leah A Lievrouw Diffusion of Innovations and Social Shaping of Technology Perspectives PART THREE: NEW MEDIA AND ORGANIZING Introduction - Noshir S Contractor Smart Agents and Organizations of the Future - Kathleen M Carley New Media and Organizing at the Group Level - Andrea B Hollingshead and Noshir S Contractor The Social Construction of Technology in Studies of the Workplace - Mich[gr]ele H Jackson, Marshall Scott Poole and Tim Kuhn New Media Implementation and Industrial Organization - Fran[ce]cois Bar with Caroline Simard PART FOUR: SYSTEMS, INDUSTRIES AND MARKETS Introduction - John Ure The Development and Use of Online Newspapers - Pablo J Boczkowski What Research Tells Us and What We Might Want to Know New Media and New Economy Cluster Dynamics - Philip Cooke Globalization and the Structure of New Media Industries - Terry Flew and Stephen McElhinney Information Society, Trade and Industry Policy - Anders Henten and Knud Erik Skouby The Economics of Information and Industrial Change - Don Lamberton The New Economy - Peter Lovelock and John Ure Internet, Telecommunications and Electronic Commerce? Universal Access to the New Information Infrastructure - Heather E Hudson PART FIVE: POLICY AND REGULATION Introduction - Bella Mody, Harry M Trebing and Laura Stein The Governance of Media Markets Wired Cities and Transnational Communications - Dwayne Winseck New Forms of Governance for Telecommunications and the New Media New Global Media and Communication Policy - Laura Stein and Nikhil Sinha The Role of the State in the Twenty-First Century About Scarcities and Intermediaries - Stefaan G Verhulst The Regulatory Paradigm Shift of Digital Content Reviewed The Real Digital Divide - Oscar H Gandy Jr Citizens versus Consumers Labour and New Media - Gwen Urey PART SIX: CULTURE AND NEW MEDIA Introduction - Mark Poster Cultural Studies and Technology - Jennifer Daryl Slack and J Macgregor Wise Discursive Displacement and the Seminal Ambiguity of Space and Place - Michael R Curry Power and Political Culture - Timothy W Luke Social Relationships and Identity Online and Offline - Don Slater