Conversation Analysis: Principles, Practices and Applications

Transcription Glossary. Introduction. Part I: Principles: 1. What is Conversation Analysis? 2. Foundations of Conversation Analysis. Part II: Practices: 3. Data and Transcription Techniques. 4. Analysing Phenomena I: Building a Collection. 5. Analysing Phenomena II: Extended Sequences and Single Cases. Part III: Applications: 6. Talk in Institutional Settings. 7. Conversation Analysis and Interview Data. 8. Analysing Versions of Reality: The Organization of 'Factual' Accounts. 9. The Practical Relevance of Conversation Analysis. References. Index.