Emergency Physician and Emergency Nurse Communication in the Emergency Department: A Mixed-methods Study

20260 citationsJournal Articlegold Open Access

Authors

David Albert Jones · Oregon Health & Science University

Jeffrey Phillips · Oregon Health & Science University

Amanda Graveson · Cleveland Clinic

Lindsay Hrizuk · University of Kansas

Nichole Meuwissen · The University of Texas Health Science Center at San Antonio

Evan Alldredge · Legacy Emanuel Medical Center

Matthew Loxton

Abstract

Emergency nurses and physicians across four EDs described failures of communication as both frequent and significant to patient care. This study identified characteristics of effective communication, complex factors influencing communication, and emphasized the whole-team impact of communication quality.

Topics & Keywords

Patient-Provider Communication in Healthcare Patient Safety and Medication Errors Hospital Admissions and Outcomes

UN Sustainable Development Goals

Gender equality

Publication Details

Published in: Western Journal of Emergency Medicine

Volume 27, Issue 1, pp. 91-98

DOI: 10.5811/westjem.48511

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